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Business Heart

Our Business Heart

The Commercial Services Group is, by its very nature, a social values organisation. Everything we do has an impact on our environment and the communities we serve.

Being wholly owned by Kent County Council means that the money we make is returned back to the public sector for re-investment into front-line services. This in turn helps to support the people of Kent who are most in need.

Our innovative joint venture and partnership models also allow us to participate in the generation of further dividends to other communities across the UK, such as Hampshire.

Some of the facts and figures of the social value impact of our work can be found on our Careers pages.

For the team at Commercial Services Group, social value is the reason we come to work, but for us it goes much further. The team are extremely supportive of our charity work and the coaching and mentoring programmes we undertake, to develop the skills and knowledge of those most in need.

In 2018-19 the team at Commercial Services Group gave up their time to support a number of local and national charities, raising just under £5,000 to benefit others. 

We are extremely proud of the work we do, and whether you are prospective customer, employee or partner, you can engage with the Commercial Services Group with the knowledge that the work we do has social value, the environment and community service at it’s core.


logo - Commercial Services Group

Our Strategic Vision

The Commercial Services Group’s vision is to be recognised as the number one, publicly owned, provider of facilitation services, products and solutions to the public sector in the UK.

logo - Commercial Services Group

Our Mission

The Group’s mission is to build on its strong heritage in the public sector by bringing operational excellence to a wide range of public sector services, by supporting public bodies to continue to deliver quality services on a financially sustainable basis. 

Our Values

Our values support our vision, shape our culture and reflect the Group's philosophy.

Value - Caring


Value - Trustworthy


Value - Proud


Corporate Social Responsibility

We believe in taking responsibility for everything we do and how we do it.  All the Group’s activities are delivered in a way that achieves value for money on a whole-life basis in terms of generating benefits to society and local employment, whilst minimising the impact on the environment.

Health and Safety Culture

At Commercial Services Group we recognise that an exceptional health and safety culture can only be built with clear leadership and effective communication. The CEO and Executive, supported by the dedicated Corporate Health and Safety Advisory Team ensure that health and safety is communicated across the Group through management level meetings, employee consultation, steering groups, site visits and structured training. This strategic approach ensures continual growth and improvement through a robust and comprehensive internal and external audit programme providing the highest level of assurance to all of our interested parties.

Supporting Charities

We support a number of charities that are close to our hearts.  Our charities for this year are:


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